Xbox one purchasing error PBR9000

Hello guys,

So When i was on my XBOX ONE after redeeming $27 for in store credit i tried purchasing the Titanfall season Pass with the $27. When I tried purchasing it with the $27 I kept on receiving the xbox error code "PBR9000" which said that i purchased too much today and that i would have to buy it tomorrow. The problem is I didn't buy anything that day and that it was glitching up on me So could anyone help me please????. I would really like help as fast as possible.

Thanks,

 

Question Info


Last updated July 4, 2018 Views 16 Applies to:

G'day STRIKE! Is that PBR9000 error still showing up today? If so, let's check your billing info at commerce.microsoft.com to make sure there aren't any erroneous charges there. Let us know what you find!

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I am getting the same problem, i am unable to purchase battlefield 4 premium.

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Yah

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SCHNITZENGIGGL3 I have a similar problem as you but my problem is that it wont let me buy a titanfall season pass so it is practically the same problem as yours so can anyone plz help us

Thanks,

SSPD STRIKE

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I'm getting the same problem too!!!! And when I try to change to billing address it only shows American states instead of Canadian provinces... I shouldve gotten a PS4....

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I'm getting the same problem too this type of crap hasn't happen with any of my other sony consoles phoned them up still getting the problem i dont get this crap with my ps4 . Phone microsoft up tell them what is happening then the waiting game begins for an email to say they have fixed your account i could take up to 3 days to get a reply  

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Hey there Die5el302!

Sorry to hear about the purchase issues.  Contacting Phone Support was definitely the correct route to take to get this issue sorted.  Please keep us updated on the issue and if you have not heard back from Support, you can reach them from our Contact Us page.

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I´m having the same issue and phone & chat support haven't been able to solve it........ :(

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Hey there ion6!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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