xbox one preview update problem

I cannot access the preview update  and have an ongoing problem with the error code 0x87de0a9f and the support desk told me to post this here so I can get a different link to the preview update forums

 

Question Info


Last updated July 4, 2018 Views 38 Applies to:
Answer

I had the same problem, was such at 89%.

So, I navigated to Games & Apps, then Apps. I highlighted the Xbox One Preview Registration icon, then pressed the Options button on the controller. From the menu that popped up, I selected "Manage app," which opened the original app installation dialog. I clicked on "Install" and the update completed to 100%.

After that, I clicked on theXbox One Preview Registration, registered as before and all appeared to be back in business.

HTH

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