Xbox one not showing SD channels properly

For some reason when i change to a sd channel it shrinks the picture but when i turn to a hd channel it stretches to the full screen.  Any idea how i can fix this?  I am on charter with a motorola receiver.  Even when i try to change the pix shape on my tv no matter which option i choose i end up with huge black bars on all four sides.

 

Question Info


Last updated July 4, 2018 Views 28 Applies to:

Hey Suricx1,

This often has to do with how the cable box is outputting the channel.

When on an SD channel, have you tried hitting the Menu button and changing the third setting down from Native to Zoom or Stretch?

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have charter and probably the same reciever it's motorola also I have the same problem I gave up on it and plugged it into back into the tv when you change it to zoom it doesn't show the whole screen :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.