Xbox One is Freezing when I try to purchase games

Everytime I try to purchase Zoo Tycoon the screen freezes and I have to restart my Xbox One. My connection is good and I have a valid payment method. 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Have you tried to make the purchase from the xbox website? Zoo Tycoon can be found at this link www.xbox.com/.../zoo-tycoon

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