xbox one games wont launch

Okay so the very first games I bought nba, bf4, and ryse all run fine but I just bought forza and assassins creed and when I install them it all goes smooth until I launch it and it immediately crashes same deal with both games I can switch to nba right after and it works fine and theres no way theses games dont work because I used them at a friends house to make sure, ive literally tried everything does restoring the xbox do any good? And its not the RAM issue ive been hearing where you can do a hard reset. 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Bernardini,

 Try doing a power cycle on your console. To do this hold the Xbox Console power button for 8 seconds until it turns off, wait 30 seconds, then turn it on again, and see if you can launch the games now. Power cycling clears the cache and may resolve the problem you are having. Let us know and we'll go from there.

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