Xbox one games won't read when INITIALLY inserted

So, I've ran across something that I just want to make sure is okay, especially with all the talk of faulty disc drives. For the very first time the game is inserted into the Xbox, it doesn't seem to recognize the disc. When I hit eject, the disc pops out a little, then pops right back in, then the game is recognized. After the install and everything is complete, it will receive and eject the disc normally, with no problem. I've never experienced any of the grinding noises or anything like that, I just want to know if this is something I should be concerned about. Thank you in advance!

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:
Answer

I would be concerned- its not normal behavior.  I would contact MS and start a repair process or return the console for a replacement.  support.xbox.com/.../repair-process

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