Hi,
I am trying to enter my credit card information but I cannot choose a province and only get all the states to choose from. How can I get the option to choose a province?
Thank you!
May 10, 2024
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Click here to learn more 💡
January 12, 2024
Hi,
I am trying to enter my credit card information but I cannot choose a province and only get all the states to choose from. How can I get the option to choose a province?
Thank you!
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Is there an option to change the country? If you don't have an option to choose a province then the country must be set to the States.
Reported content has been submitted
12 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I tried every button and could not get it to change. I entered my Canadian city and Canadian postal code but because the state was wrong I could not add my credit card. Such a weird problem.
Reported content has been submitted
22 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hey there dogtagmonkey33!
Try this:
Go to Settings > System > Language & Location and check the Location in the middle and see if it has you as Canada. If not, you should be able to change your region setting.
Once you make the change, you will need to restart your Xbox.
Let us know how it works out.
Reported content has been submitted
239 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
thanks i read your comment cause i had the same problem and all i had to do was that aha
Reported content has been submitted
8 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Well theres no state/province for uk D:
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
having same problem - how can this be accomplished on pc ? plus why did xbox live not save previous location for renewal of card ??
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I wish someone would post something useful as to why the state/Province list on PC only has states. There are no provinces listed at all.
Reported content has been submitted
4 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
im from the uk what do i do
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
everyone in this thread
please check the region of your account at commerce.microsoft.com
if it isnt your region (newly created account from us for example) you will have to wait the 90days to migrate the account
Reported content has been submitted
4 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I am currently having this exact problem with trying to sign up for another 12 months of Gold. I visited commerce.microsoft.com and it says that my account is a CA - Personal Account. With CAD as my currency but I am unable to choose my Province as the only options in the State/Province drop down list are States only.
There is also no option to choose your country. Makes signing up for Xbox LIVE Gold impossible unless you live in the U.S. or go out and buy a redeemable code. Inconvenience at it's best.
Reported content has been submitted
9 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.