Xbox one download problems

Hi I just bought a new xbox one and I downloaded trials fusion and it says I can play it but it keeps downloading over and over again and won't let me play it
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I bought a xbox one in the bestbuy store, in Kissimmee, FL, with promess  code to redeem forza 5 free. It was stamped at box. Went it tried to download, nothing happened, so i came back to retailer and asked for my code, wich had to be in the receipt and wasn,t. The manager says that was a xbox problem, and not retailer trouble and that i had to seek xbox to receive my promotional code.

I,m in trouble, because i bought exactily to get Forza 5 to my son, and now, he is crying and asking me for other brand to grant that game. I,m trying to figure out that but, i dont know how to do it. Do you think that the couro is a solution? Bruno. *** Email address is removed for privacy ***

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