Xbox One can't turn cable box on anymore

I have a Verizon FIOS cable box and at first everything worked fine. But after awhile, the cable box automatically goes into a screen saver mode where it wants me to press a button on the remote to start watching the channels. I don't seem to be able to do this directly from the Xbox One and I can't use the FIOS remote either because the Xbox One seems to be blocking control from the original remote.

 

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Last updated July 4, 2018 Views 2 Applies to: