Xbox not showing on Xbox app

I've tried everything from the troubleshooting page: both on the same network, both restarted multiple times, xbox streaming is enabled and allow smartglass connection, updated xbox app on win10 to the latest version, and I put in my consoles IP address on the xbox app and nothing comes up. My xbox is also on energy saving mode.

Hopefully someone can help me, and thanks in advance

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

I am having the same problem. Also tried everything on the troubleshooting page. I assume both of my devices are on 2.4ghz as my router doesn't support 5ghz. The computer I am using is Surface Pro 3 i7 256gb. Was in the insider program and it worked perfectly on a different SP3 i7 256gb before Windows 10 launched, but I don't have access to this other machine anymore. Please help.

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