Recently i paid €2.45 for two months of xbox live gold from a special offer and today i received an email saying xbox charged me a further €6.99 for 1 month of xbox live.
This has happened before in the past but i was unable to contact anyone from xbox live support.
It is really annoying and it seems like every time i put money in my account it's snatched up by 'Microsoft Luxembourg'.
My auto-renewal was turned off when this happened so i really cannot explain why i'm being charged so many times.
I feel if this continues I will be forced to permanently delete my account so please, if anyone knows why this is happening some info would be greatly appreciated.