Xbox Live Rewards

Any one know who to contact if the rewards page is not working properly? I've done the survey 3 times this month and the points haven't been put down as pending. Also while my points for renewing old on the 5th have been added, the points for doing 20 hours of Kinect games last month haven't. So who do I contact about this?


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

it's sorted now, tweeting them was the bets option, I wonder if they will give 4 times the reward for completing the survey as I did it 4 times?

I'm not too familiar with the rewards program, but if you post your query here you will get an answer pretty quickly.


I posted a question on the rewards forum last week,within 10 minutes it was 7 pages deep.


By the looks of it they only have one staff member answering questions, and he can`t keep up.

Ask support on twitter. They are real helpful and get things done quick

Some of those 'bonus' offers take until the 15th of the month to show sometimes.

^^ If that's the case I would Tweet them.