Xbox live rewards deposit problem

Hi, i recently received my Feb rewards statement e-mail from xbox live rewards which said "We attempted to deposit your cash rewards into your Microsoft account you use with Xbox Live, but we encountered an error". It instructed me to check my billing information (which i have done and see no problem with) and to make a post on the xbox forums. Not sure what the issue was, or if this is the right place to be posting as requested, but would  be grateful if someone could enlighten me or direct me to someone who can? Thanks...


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hi there,

The best place to get answers related to Live Rewards related issues is to post in their forums here:

I hope this helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.