Xbox Live Profiles Cannot Be Downloaded At This Time

Hi there. I tried to re-download my profile from xbox live and the download got about a quarter of the way through and stopped. I let it run for almost 30 minutes and just decided to stop it. I then noticed that my entire profile was missing from my Xbox. I've tried to re-download a plethora of times and it gets to the same point and just stops. Sometimes it will give me the error in the title with an error code beginning with 800... or similar.

Googling the problem yielded no results, just others frustrated like me.

I re-downloaded my profile onto a friend's console just fine. What is wrong with mine? Is there a fix for this?

Any help greatly appreciated, thanks!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Clear your console's cache and if the console is connected via wireless internet try using an ethernet cable for the download.

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Your hard drive potentially could be having issues. You might want to try downloading to a different storage device such as a flash drive.

As for missing profile, missing from the sign in or completely off your harddrive? It might be having issues if its corrupted on your system.

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