xbox live market place issue

Account Up and Running
Matchmaking Up and Running
XBOX LIVE Marketplace Up and Running
XBOX LIVE Service Up and Running
Xbox Music and Video Up and Running
I have been aware of problems on the xbox live on downloading things and service report says its working, it said this hours ago but yet nothing is resolved the error code is 80004005. i just wondered how long will it take to be resolved.
 Thank you ! 

Question Info

Last updated July 4, 2018 Views 2 Applies to:

Microsoft may not have the Service alert fixed yet. The error code provided means you cant access the Marketplace from your console. Try going to it from Also follow these instructions for further assistance 


To resolve this issue, try the following solutions:

Solution 1: Use the Xbox Live Marketplace on

You can purchase items from and add them to your console’s download queue. Here’s how:

  1. Visit
  2. In the upper-right corner, click Sign In.
  3. Type the email address and password that you used when you signed up for Xbox Live. 
    Note This is your Microsoft account.
  4. Click Games, and then browse the games, add-ons, or avatar items to find something you want to download.
  5. Click Download to Xbox 360.

The next time you turn on your console, the content will start downloading on your console.

Solution 2: Use a different Internet connection

Connect your Xbox 360 console to the Internet at another location that uses a different ISP. For example, take the console to a friend’s house and connect to the Internet there.


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