Xbox Live Gold - redeem code isnt working

Hello,

I purchased Xbox live gold code 12+1 for my Xbox 360 but when I try redeem the code it say(on xbox.com site):

Something went wrong

XBOS1005

I tried redeem code directly on Xbox and it says that code is invalid. What's wrong?

 

Question Info


Last updated July 4, 2018 Views 13 Applies to:

Try again on xbox.com and if you still get the same error message you need to call the support. They can check the code if it's valid or not.

support.xbox.com/contact-us

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