Xbox Live Gold Purchase Error

Today (July 01, 2011) I have tried to purchase a 1 month Live membership and have gotten a status code. 80190848. If anyone knows what this means I would apperciate the info. Thank you.

 

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Last updated July 4, 2018 Views 6 Applies to:

So glad i finally found this thread. What hassassinade said worked perfectly. Finally can get back to xbox :D

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This jus popped up on me...

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Hey there Huey! I believe this error points to a billing issue. Please contact phone support (support.xbox.com/contact-us) to check into this issue. Thanks!

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I just got this code too....nice to see xbox is helping

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I had this happen to me, did everything hassassin ninja said to do, was on the phone with customer support for over an hour... an the problem was never resolved.

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Does this also come with a "Cannot retrieve information from XBOX Live"? If that's so I believe this error you are encountering is due to having an expired credit card at one point on your account. You can try to remove the credit card (if for some reason that doesn't work) please contact XBOX Support for your region and speak with the Billing Department.

Have them first remove that credit card from the account (if it's expired) and then have them add a new credit card and try to add your subscription to your account.

Let us know if that worked =].

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date: 7/2/2011 4:39:17 AM

code: FFFFFFFF0000006C  

s:  q7KeB4D+ajX3cUOHdznk/A==

id:  0f904405-9714-4ae8-926d-8f746577d174  

req:  d82dc11c-460f-4563-88c4-d19b80d17273  

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