xbox live free 1 month membership ERROR

3 days ago i go on xbox live and i see an offer for free 1 month gold membership so i click on it and every thing is working fine until i click on confirm purchase i keep getting the same error for 3 days now

(Can't retrieve information from Xbox Live.

Please try again later.

 

Status code : 80070057)

Am i the only one getting this error?

or is microsoft just playing a joke on people that dont have xbox live

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there! For certain promotions you usually need to have a Credit Card associated with your account even if the promotion is for free stuff. I would suggest adding a CC to your account and then trying the "purchase" again(you wont be charged obviously).

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Hello ikiller900! Just to note, you will be charged when the free month auto-renews to a 1 month gold subscription so keep that in mind if you were concerned about having a Credit Card on the account!

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