Xbox live disconnects when I start a game...

So I cleared my system cache because my xbox had gotten a little buggy and I think it broke my hard drive or xbox. It is supposed to clear the updates for games and the xbox if I am correct, but I am having some issues. When I start a game up it disconnects from xbox live and an update screen does not pop up for me. I can connect to the internet and I am fine at the dashboard. I even deleted my battlefield 3 title update and the update does not apear again when I start the game but kicks me from xbox live.

My Xbox dashboard is a bit buggy also. The pictures on the applications are just white...

If someone could help me that would be very appreciated. Thanks!!!

 

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Last updated September 18, 2018 Views 2,833 Applies to:

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Does your console allow you to connect back to Xbox LIVE once you are in the game?

If so then it may be a small bug with your console or hard drive.

If not, then I'd suggest trying to uninstall the Xbox LIVE System Update, and then re=installing it. If it still doesn't work, try installing the game to your hard drive. I am sorry for the inconvenience you are experiencing.

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i dont know whats happening, its happening to me also, but my dashboards ok, i can connect to live on dashboard and my friends invite me to a game, i loaded it  and it loaded ok but when i checked i was offline... anyone know whats happening?

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hi,

you may have your preferences set to "APPEAR OFFLINE" you can check this as follows:

1. SIGN IN TO XBOX LIVE AND ONCE YOU REACH DASHBOARD.

2 WITHOUT STARTING A GAME GO RIGHT USING YOUR RS UNTIL YOU REACH "SETTINGS".

3. IN SETTINGS SELECT THE BUTTON MARKED "PREFERENCES"

4. SELECT "ONLINE STATUS"

5 THEN SIMPLY CLICK THE OPTION IN XBOX LIVE "ONLINE"

this should then show your status in xbox live as signed in hope this solves the  problem sorix

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This is happening to me also, I thought it might be the ring of death cuz I still have an arcade but I soon heard like the new xbox dash had some some bugs ice done what the xbox guy said but it was allready online I really wish this can be fixed

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I know this problem, theres 2 things you should do

1) you can't because you said the game update isn't poping

2) maybe you should do the xbox system update (the new dashboard)

if not, maybe your xbox isn't conected goodly to the XBOX LIVE

hope I was helpfull

I wish you luck!

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Bro I have the same EXACT problem -_- and its super annoying! I think this is happening to random xbl gamers , which means Microsoft needs to make an update that will fix this problem with everybody

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This is happening to me! ugggggggggggh.

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Hey guys, it sounds like everyone is having a bit of a different issue, so I'd encourage you all to please start your own thread. OP, can you please try the following to remove and then reapply the latest update? I think this may resolve your issue.

  1. On your console, go to Settings hub, and then select System.
  2. Select Storage.
  3. On your controller, press the following button sequence:
    1. Press the left bumper.
    2. Press the right bumper.
    3. Press the X button.
    4. Press the left bumper.
    5. Press the right bumper.
    6. Press the X button.

 

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I think I partially agree with Life. My xbox has been buggy since a year after I got it. There were many problems with connections & I have an xbox pro 60G. The way I have been dealing with this problem is joining an xbox live party with a friend. Otherwise it still lags me out of xbox live... I hope this helps!

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Download your profile when in the game. This worked for me and hopefully might for you.

go on the start menu ( you have to be signed out) then select download profile.

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