xbox live account blocked from making purchases?????

Then I go to the site and go threw all the security BS just for that part of the site to be down Come on MS fix your crap

 

Question Info


Last updated July 4, 2018 Views 66 Applies to:

Try calling XBOX support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try using another browser. I've had trouble in the past using firefox, but it all went fine when trying internet explorer. Hope you get it sorted out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It was on the Xbox itself that told me it was blocked. But I just went to the Xbox live store on my PC and it worked. Don't know why Xbox would give you a specific web address to go to for this that doesn't even work. I still can't get were it told me to go. It is a dead web page. But whatever it worked anyways. Lol

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have you checked all the info, payment acct + other, findong no discepances and problem, at http://commerce.microsoft.com ?

 
 
If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...
 
but a faster way to speak to a Billing Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:2:5
 
Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.