xbox idenity provider

The application of xbox does not update the xbox idenity provider  so it does not allow to play the games of xbox in windows 10

 

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Last updated July 4, 2018 Views 34 Applies to:

Hey there,


Could you post up the specific issue you're running into? Are you having issues installing or launching Windows 10 games? Do you receive any error codes or error messages? That information will help us get the ball rolling on troubleshooting! :)

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Hey there, the error that appears is 0x803F8001 and is from the shop updating xbox identity provider


Could you post up the specific issue you're running into? Are you having issues installing or launching Windows 10 games? Do you receive any error codes or error messages? That information will help us get the ball rolling on troubleshooting! :)

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Which game are you trying to play? Give the steps on our Error 803F8001 Solution page a shot and let us know if that helps. If you're launching a game that your profile does not own, that error will pop up.

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Which game are you trying to play? Give the steps on our Error 803F8001 Solution page a shot and let us know if that helps. If you're launching a game that your profile does not own, that error will pop up.

the game that i trying to play is halo wars 2, i buy for xbox one and i want to install in the pc with the same account.

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I recommend reaching out to our phone support team through our Contact Us page. Since the error indicates that the content is not owned on your account, reaching out to our phone support team for further account assistance will be the next best step.


Keep in mind you must update your Windows 10 PC to the latest update, and you must be signed into the Windows Store with the same Microsoft Account that you purchased Halo Wars 2 with. If you have checked both of those, our phone support team will be able to offer further assistance.

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