Please can anyone help.  I have purchased XBOX Gold and it shows on the PC I have purchased XBOX gold and on the XBOX it says purchased yet it is not letting us do anything.  It just comes up "you need a gold account to use this service".  Very frustrating!


Question Info

Last updated July 4, 2018 Views 3 Applies to:

There is a slight delay between this site and on your Xbox.

To speed it up, you can do two things. Test your connection to Xbox LIVE on your console or recover your gamertag.

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