Xbox Froze?

Hi all, i got the new xbox s like a couple months ago but today it froze. i do have it on all the time. is that anything to be concerned about? i think it have froze once before as well

 

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Last updated July 4, 2018 Views 0 Applies to:

First, make sure that the Xbox is in a well ventilated area. But I'd need a few more details to help you further. Is it happening on one particular game, or a couple of games? We're you playing an online game, or offline?

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its in a well centilated area but my room gets naturally dusty. but it happened today playing black ops but honestly i dont remember what game it was before. offline mode with a buddy, zombies.

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there are some games, that do just freeze. it's a pain, and not a normal process of the Xbox, but it happens. It used to happen on Gears of War with me while online, and Tiger Woods, a few times as well. You can clean the system cache, by going to console settings, choosing your hard drive, and pressing the Y on your controller, then selecting "Clean System Cache". it will cause you do redownload any title updates for your games. But they will be fresh, and not overlay one over another. (if you've had COD since launch, I'm sure you've seen the update screen several times when first booting up the game). sometimes these layered updates cause issues. It will not affect your game saves, or dlc. it only does the game updates themselves.  let me know if this helps.

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oh so pretty much i dont really have anything to worry about yet? i mean obviously if it keeps happening theres a problem lol

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Mine has done this a few times as well when I have left it on.  I have chalked it up to be that is has just gotten a little to hot.  I have done the clean system cache and every now and again it will still freeze.  If it bothers you that much I would say contact Microsoft and troubleshoot it with them.  They may have a few more things we haven't suggested.  Or they may ask you to send it in for repair.  If it doesn't bother you that much and it really doesn't affect your gaming experience all that much then leave it be.

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It does happen, and there are even some games that are notorious for it.

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The games sometimes make your xbox freeze but if you want to prevent less freezing you can go to your Storage and clear system Cache and it lessens the amount of freezing you have. Also if its the game and you have enough space on your HDD then you can always just install it.

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In most cases, installing is highly recommended.

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restart the router restart xbox make sure controller is on make sure everything is plugged in.    

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