Xbox freezes when playing disc?

Whenever I try to play my GTA IV disc my xbox freezes. It doesn't even get to the 1st screen. It has next to no scratches on it, but it does have 4 cracks on the inner circle where it says "Xbox 360" The cracks are deep enough that it goes though the disc. I tried on my computer and it recognizes it fine though. Is there a way to fix it?

 

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Last updated July 4, 2018 Views 8 Applies to:

There is an error with the copy of this game where the cracks are. I would recommend that you get a new copy, if possible see if you can fully install the game.

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I will advice you to contact the store where you got the disc and get a new disc but before you do you can try to "Clear System Cache" sometimes it works :) just a option you can try before you take the disc to the store

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That's definitely the issue. Just hope that if you got it at gamestop you got the insurance for it. You need to return it or call rockstar and tell them you got it as a gift if that's how you got it and that it was broken if you don't remember breaking it...sometimes some games can be defective....it's worth a shot

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Your best chance is to get a new copy of the game. There may be little damage but it can make a big difference.

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