XBOX Fitness Problem

For the last couple of Days I have to hard boot my ONE to get the Fitness Game to see I have a active gold membership this is getting a little hard to deal with every time I want to work out.

Please Fix it.

Thanks

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there kachent! Let's see what we can do to get things sorted.

To start off, I suggest completely uninstalling and reinstalling Xbox Fitness. To do that:

  • Go to My Games and Apps.
  • Hover over Xbox Fitness and press the Menu Button.
  • Select Uninstall from the drop-down list.
  • Press and hold the power button on your console for 5-10 seconds until the console powers off.
  • Wait at least 60 seconds.
  • Power the console on.
  • Wait for the console to fully boot.
  • Search for Xbox Fitness and download it again.


Once that's done, try it out a few times (even a few days, if you'd like) and let us know if you still experience the same issue.

We'll be standing by to hear back from you! ^_^

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