XBox Fitness Heart Rate Tracking no longer working?

Just wondering if the heart rate tracking has been working for anyone else since they fixed the problem with the fitness/stamp cards getting reset to level 1?  After the update that reset the level, the heart rate tracking was working throughout the whole workout instead of just at the end, which is something it never did before for me. Now after my level was put back to where it was prior to that update, it's not measuring my heart rate at all anymore.  Anyone else notice this?

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

Yes, mine is a newly bought refurb and the heart rate app doesn't  work.  Looking for a solution.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Gruenfeld!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.