xbox family settings. please help

okay i have this xbox and i bought it off of my friend, he forgot the passcode to his family settings and it has a timer on it. how do i get rid of the timer if no one knows the code?


Discussion Info

Last updated July 4, 2018 Views 3 Applies to:

If you are talking abut the Parental Pass Code then follow these steps:

To reset your pass code after you've forgotten it:

    • Go to My Xbox and open System Settings.
    • Select Family Settings, Console Controls.
    • Enter an incorrect pass code.
    • You'll be told that your pass code is incorrect. Select Reset pass code.
    • You'll then be shown your pass code question and asked to answer it.
    • Set a new pass code, following the directions in the previous section.

If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).