xbox disconnects from live

i recently got my xbox live renewed and when i go try to log in it will work until i start to play a game and then it disconnects from it, and even if i do get it to work while the game's going it only stays on for 10 seconds or so, i was thinking it's because i have a bad modem but it had worked before my last subscription expired and my modem was bad then so i'm not sure, could it be that the modem has gotten worse since then or what? any suggestions on how to fix this?

 

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Last updated July 4, 2018 Views 3 Applies to:

Sounds like you have a connectivity issue. You're in the wrong forum for that.

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