Xbox Customer Service

I was wondering if there was anyway to reach xbox customer support above level three.  I had to spend over an hour tonight on my cellphone (costing me minutes) with customer support because a level three support specialist did not close my ticket.  After getting through to another level three person I was hung up on after being told that they couldn't refund my points that had vanished.  At this point it has costed me more than I have lost and am extremely unhappy with microsoft and xbox.

 

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Last updated July 4, 2018 Views 0 Applies to: