xbox 360 redeem code!!

Hi,

i'm from israel

Recently, i bought my new XBOX360 console 250gb, and i tried to activate a redeem code i've got within the package of the system, "crysis 2", it won't work , so now, i can't downloaded it, and it seemed like it has a problem, 

note : i'm from israel, my region israel, i tried usa region before it wont work too

I tried to downloaded few times, and it doesn't work..

What should i do?

Thanks!

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

If you bought your console on another country it's normal.. if it's not, call the xbox support

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i bought it from israel and its PAL, i post here so u can help me (anyone like xbox support )

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someone will help here ??? omg someone can helppp !!!!!!!!1

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Hello, have you tried reading this page?

support.xbox.com/.../prepaid-code-errors

It has helped me a little, I am from the U.S if you have anymore issues let me know.

Best of Luck!

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Hi,

If you're getting an Invalid Code error message then it means that the content you received in your bundle package cannot be redeemed on your account. Some content on Xbox LIVE are regionally restricted. There's unfortunately no way you will be able to redeem or download this game unless you're actually in the United States/Canada where these bundles are meant to be sold.

Since Israel has just recently been added as an official Xbox LIVE country that doesn't mean that all content available in other regions will be available to Israel just yet. Unfortunately, this specific game is not available to Israel, so you will not be able to redeem it on your account.

Sorry. 

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