The South African Xbox 360 Games with Gold programme is currently broken for all of us here in South Africa.
Attempting to choose the option from the console dashboard simply redirects to the previous Game with Gold (Metal Gear Solid V: Ground Zeroes). Going onto Xbox.com from a computer shows that we should be getting 'The Walking Dead: Season 1' as our new Game with Gold, however attempting to go to that page shows only a few add-ons (which are indeed shown as currently free) but no option to actually get the game itself. The place where the 'buy game' option should be is simply blank.
Simply going onto the Xbox-SA Official Facebook Page (as an example) will show that this is not an individual problem. We are all experiencing this same issue and from my many friends who also own Xbox 360's, I am not aware of a single person living in South Africa who is currently able to redeem their second game with gold for October 2015.
The only thing we can currently assume is that this game (like some others) has been region locked for South Africa, and that is why we cannot see it on any Xbox Store or the Games with Gold console option. This has happened twice before, first in September 2014 when 'Monaco: What's yours is Mine' was not available in South Africa, however then the free game was replaced with 'Orcs Must Die!'; and then in July this year when 'Plants vs Zombies' was replaced with 'Zuma's Revenge'. So far however, no-one appears to be able to find any indication that there is a replacement game available for us.
Any assistance with this issue would be greatly appreciated.