X box original games issue

I tried everything that says in the post, but isnt work.... please help....

 

I trying to play grand theft auto: san andreas, its a downloaded version

my console is the xbox 360 S 250 GB

the message that appers is: "There are a problem with the disc are you using. it can be dirty or damage".

 

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey everyone, just in case you hadn't heard San Andreas is back up on the Marketplace and the issue is now resolved. Please attempt to redownload the title and let me know if you need further assistance. Thank you!

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Hey there, BlowyToe479. This is a known issue that is currently under investigation. Hang in there! I'll follow up when I have more information. Thanks in advance for your understanding.

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You are one of many who are having the same problem.  I believe that MS has taken it off marketplace to fix the problem.  But as to when a fix is coming, only they know that. Only suggestion I have is to find a physical copy somewhere.  Shouldn't cost more than 5-10 dollars.  The saves should work with both versions.  I, just as much as anyone, am aware that spending more money to play a game you bought isn't right. Especially considering that you'd have to buy it again.  Just consider it a backup plan if for some reason MS can't fix it.  Hopefully, if they can't, they'll reimburse you somehow.  But that's a promise I can't make.

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[quote user="BlowyToe479"]

I tried everything that says in the post, but isnt work.... please help....

 

I trying to play grand theft auto: san andreas, its a downloaded version

my console is the xbox 360 S 250 GB

the message that appers is: "There are a problem with the disc are you using. it can be dirty or damage".

[/quote]If you haven't already, delete the game from your storage device, download your Xbox LIVE profile again, clear your system cache, restart your console, and then download the game again from your account history or the game marketplace. Was the content originally purchased and downloaded from the console you are currently using? I know you said you already tried everything, but please visit these threads for detailed information regarding your issue.

http://forums.xbox.com/xbox_forums/xbox_support/f/8/t/752.aspx

http://forums.xbox.com/xbox_forums/xbox_support/f/8/t/25.aspx

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