Wrong postal code?

I entered my postal code but it always says it's wrong. I have been with this error for 4 hours trying to buy Xbox Live Gold Membership. Please Help!


Question Info

Last updated January 6, 2019 Views 592 Applies to:

Hello, your information may not be exactly right. See this link on how to change that information: http://support.xbox.com/en-US/billing-and-subscriptions/account-management/change-xbox-live-account-info.


If that does not help, please call Xbox Support for  further assistance with this billing issue. Here are all the numbers: http://forums.xbox.com/xbox_forums/xbox_support/f/12/p/167791/879442.aspx#879442. Please call the one for your region if the above solution doesn't work.


Best of luck!


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