Windows 8 not logging into Xbox games

I was able to use this app yesterday, but can not today. I can enter my email address and password and it  says I'm logged in but there are no pictures to click on only outlines. It says loading at my icon, but nothing. I can login on the website using my email and password. I've restarted my computer also, but no difference. I have also logged in with my wife's information with the same outcome. It appears to be a software issue.

 

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Last updated July 3, 2018 Views 4 Applies to:

Try logging out of Xbox Live on Windows with these instructions, then log back in: windows.microsoft.com/.../sign-in-out-of-windows