Windows 10 Store App - Can't purchase chargeable games

I'm using Windows 10 on my ACER laptop and noticed that a couple of Halo games (Halo Spartan **** and Halo Spartan Strike) are on offer. I can't purchase them at all. I click the price and another small window opens telling me "just a moment" with a loading circle spinning and that's all it does. Other non-gaming apps will download and work fine and even free games will work. I've tried other paid games but nothing seems to work. Any help please?

Also, I can't purchase directly from here -

https://www.microsoft.com/en-gb/store/games/halo-spartan-strike/9wzdncrfjbfj - as it just takes me back to the Store app.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there, Dat Boi Treezy! I see you're on your laptop. Are you able to go wired on your laptop and try this, or use a desktop PC to make the purchases? The symptoms you're describing are common when it's not making a connection for any reason. Give that a shot and let us know how it works!

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Try pressing Windows Key + R and running "wsreset"

This clears the cache from the Windows Store as I'm aware. It could help

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