Why was I charged the usual $9.99 from Microsoft for live?

I purchased a prepaid 12 month xbox live code a few days ago yet just today I was charged $9.99 to my paypal. I didn't charge microsoft points or anything.

I did buy 400 Microsoft points 2 days ago but they already charged that.  What's the deal?


Question Info

Last updated July 4, 2018 Views 14 Applies to:

If you previously used a credit card to purchase XBL membership and did not turn off auto renewal then at the end of that subscription term you would be charged for another term. If you do not want to have auto renew on then contact support,or check billing.microsoft.com as we will be able to do so from there any day now to turn it off. 

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