why does my xbox stop downloading every ten minutes

ive got the background downloads enabled but doesn't matter if xbox is on or off it stops downloading about every ten minutes and I have to go back to download history and start again, and when it is downloading its extremely slow only three percent at a time on doesn't matter if its wireless or wired both the same result

 

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Last updated July 4, 2018 Views 4 Applies to:

Sounds like an issue with your internet.  You should contact your internet service provider to see about getting it sorted.

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I took it to a friends house and connected to his internet and had same result very slow and stops downloading every ten minutes or so,his xbox did not do this so its not the internet connection

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has taken 2 days to get 25% of a game downloaded

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