why do i get disconnected from xbox live when im playing a game

It disconnects me from Xbox live while I'm playing a game. How do I fix this?
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Bark, are you receiving an error message when you're disconnected? Also, have you tried running a network connection test? If so, what comes up when you do? Please include any and all text that appears, including anything listed under 'more info.'

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Are you sure your IP is not dropping a signal? Do you log back in after getting logged off. I have comcast and sometimes the internet drops then comes back and I auto log back in.

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Before troubleshooting the Xbox 360 yourself, perform a quick check to verify your Internet connection is functioning. If none of your networked computers can reach Web sites on the Internet, you should troubleshoot the home network first.

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