Where is my download

I downloaded Geometry Wars Evolved 2 it shows up on my billing account but it says I did not pay for it on the marketplace can someone explain this

 

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Last updated July 4, 2018 Views 0 Applies to:

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I am in the same position..  but bought the Mass Effect 2 Web comic..

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Same here, bought magic 2012

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did u see it under your game library?

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Same problem here. I bought Magic 2012, but it did not unlock the full game. It still asks me if I want to purchase the game, even though it deducted the points AND I called customer service and their records reflect I have paid for the game.  When I go to download history on Xbox.com, it doesnt show that I paid for it.  This has to be an error on Microsofts side, wish they would fix it and let us know what is up.  They charged my ten bucks, but after two hours on the phone and people asking me "have you tried to redownload it?!" I am at my wits end. Have I tried to redownload it? No me knee jerk reaction was to call a middle aged women from seattle for help. Dumb asses.

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Im mad that I have to pay for service like this

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So you see the game(s) in your Download History under Account Management? After you download them from here, what happens when you try to play them?

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No i see them on the billing website

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OK, so can you check in your Download History for them?

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Its not there

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Is the game on your console (under Memory or Games Library)? Can you play it?

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