When reading message with car-package code, message got deleted and cannot be recovered

Hi folks,

I have just been chatting with customer support and they asked me to post my issue here, too:

Today I got a message on Xbox Live with a code for an additional car pack for Forza 5. I bought the game some weeks ago directly after lauch of Xbox One via the online store. The package might be the day-one package...

Unfortunately, while reading the message, it got deleted before I could redeem the code.

Still hoping, the message can be regenerated...

At least the experience with chat-support was flawless!

Best regards,


Discussion Info

Last updated July 3, 2018 Views 5 Applies to:

The message was sent to your gamertag and the email address linked with your account. Check there.