What do I do when someone purchases microsoft points on your account and it is not you?

Somebody please help me because xbox support is down so I cannot ring at the moment. I've changed my password and they must have found my hotmail password out to do this. They frauded me for money and I need advice in how to get into contact with xbox about this appauling transaction.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

You could try contacting them on Twitter (@xboxsupport) or emailing them (Email Us) but I expect you are going to have to wait until you can phone them and get an Unauthorised Access case started up. Call Us

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