Weird Disk bug

Hello XBOX Community,


I got a weird bug detecting my Halo 5 Disk. I did not use my XBOX for a very long time and I was now trying to play Halo 5 again. When inserting my Disk it automatically tries to start Halo but then says that i have to insert the Disk or buy the license. The Disk is fine, it looks completely new and my only other game ROME is working, too. 


Dont see any reason why it should not work. 


Thanks for your help, 

Andre.

 

Question Info


Last updated July 3, 2018 Views 12 Applies to:

Hey there,


Have you had a chance to look at our Xbox One Disc Troubleshooter? If not, run through each of those steps first to determine what the issue could be. If the issue persists, and other Xbox One discs continue to work, your disc may need to be replaced.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.