I am getting this message when I try to add points to my Xbox Live account. I have tried uninstalling and re-installing Windows Live Essentials and the problem still exists. All other parts of Live and Xbox are working fine. I would really like to know
what is going as I have used the computer before. I get the same error if I try to add points from another computer so it appears not to be specific to the computer. The main computer is named MELFINA and it is the same computer I have been using. It just
started today. I can still make purchases with my existing points but can not add additional points.
Here is the actual text for the message:
We don't recognize the computer you're
To access this content, please sign in on a
computer that's connected to your account.
We‘re sorry, but we want to make sure that
nobody else is getting into your account.