With the research I did. It can be a few things. One, it could be the Kinect (if you have one) since it takes a lot of processing power. Another is that it could be a simple connection. Reset the router or delete and re-download the app. Another possibility
and the most likely one is that it's something on there end. Hopefully this can be a quick fix for you. If not please message me back.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.