Voice commands switch to wrong channel number despite correct oneguide listings

I have Time Warner cable which recently changed their channel lineup. I have updated the oneguide with the new listings, and selecting a channel from the oneguide with gestures or a controller, it switches to the correct channel. However, if I say "watch espn", or any other channel name, it switches to the old channel number. I've tried cleaing my history and refreshing the oneguide data, but this still happens. I really liked using voice commands to change channels. Does anyone have a fix for this?

Question Info

Last updated July 4, 2018 Views 8 Applies to:

Sorry for the delay. We are working with our partners at TWC to resolve this issue as soon as possible. Please PM me with your TV provider and Zip code. Thanks Maxx.

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