Voice commands on cable box acknowledge me, but do not change channel.

I have read through the forums, but still stuck. My xb1 will hear my commands such as "watch AMC", will show it heard me, but will not switch stations. I have a dish vip211k box. I know that it needs to be set to remote address 1, but the process to change that will not work on my controller. Has anyone had this issue with this particular box? My setup is correct and it worked at first, but I messed up and went through the motions of setting it to 1 because my cable box wouldn't power on/off either.  It never moved from remote address 8, so I'm stumped. Any help is appreciated. 

 

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Last updated July 4, 2018 Views 1 Applies to: