video won't play in windows media player

the video I downloaded from xbox video won't play on windows media player. Does anyone know a solution to this? I have a Windows 8 device.

 

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Last updated July 4, 2018 Views 1 Applies to:

HI alyse2008,

When you try to play the downloaded movie on your device, what errors do you get? Any specific error messages or error codes? Also, what piece of content is it, and what specific mobile device do you have?

Thanks!

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I have the same problem with a Lenovo X1 Carbon. All updates are completed from MS and Lenovo. One video I downloaded from XBOX give me an 0x80070241 and another gives me 0xc00d11d1.

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alyse2008, You'll need to use the Video app to view Xbox Video content.

Microsoft Movies & TV Team

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