Video thinks I'm in a different country.

How do I get Video app to register the fact that I am in my own home and let me buy content?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hi Cwmwenallt,

Sorry to hear about the frustration. Can you clarify what the exact error message you get is when trying to purchase content? Any error codes along with it as well?

Did you recently move or change the region associated with your Microsoft Account? Let us know...thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.