Verizon not listed in OneGuide setup

I am in the process of setting up the OneGuide with my Verizon FiOS service but it is not listed as an option when I am prompted to select my service provider.  I live in Washington, DC and have tried about 6 of the surrounding zip codes, including mine, without any luck.  Other large service providers such as Comcast and Direct TV are listed, just not Verizon.

Has anybody else run into this issue?  

 

Question Info


Last updated July 4, 2018 Views 48 Applies to:
Answer

Guys I haven't had a chance to check every channel but I was in a very lengthy call with Microsoft support today. Clear your one guide and redo the setup select Verizon Fios and then select Brambleton. I think the lineup is correct, again as I said I haven't been able to check every channel.

Ric Nagy

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