Verizon Fios- zoomed in and distorted

I recently moved and switched cable companies in the process.. I have now have verizon fios. At first I had no problem watching live tv, it was sharp and crisp looked great. However when selecting "on-demand" the picture was zoomed in and fuzzy, for both menus and programming. I did the online chat support, tried resetting settings, trying new hdmi chords, everything short of a factory reset. Now my live tv also is zoomed and fuzzy same as the on demand. 

When I plug the cable box directly into the tv, I have no issues at all with either live tv or on demand. May sound a bit lazy, but hell I got the xbox one so that it would be the center of my entertainment system and I would run everything thru it. Anyone have any suggestions??


Question Info

Last updated July 4, 2018 Views 11 Applies to:

Quick update. My live tv is back to working great, nice and crisp, HD, no problems.

"ON-DEMAND" menus and programming however are still zoomed in and distorted. Anyone have any idea why on-demand is affected and nothing else is?

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